I can't access my friend's profile

YTLegos · May 21, 2023

I have a friend known as FourMine1234. They are showing as "offline" and I can't add them as a friend. Did they get banned? did they block me?

:)

Smwutches

We wouldn't have any information on if they are banned or if they have you blocked.

Glenn Rue

Hello MarvinVanji!

Welcome to the Microsoft Community Forum. Please accept our warmest regards and sincerest hope that all is well.

We understand you would like to know if there's anything you can do about your friend in Xbox appearing offline although his actually online from his end.

In all honesty, with you located in Germany and your friend in Turkey is the most likely cause of this issue. In a perfect world if both of you had very good Internet connections and all network settings are correct in both your Xbox consoles you still had to consider the distance between the two of you and the game servers.

The time it takes for data to travel back and forth among those three locations can be what is causing this issue of yours. So, there's likely nothing you can do about this issue at this point.

Feel free to reply to this thread if you need further clarification.

Respectfully,

Forum Moderator

Microsoft Community

CrazyNoobSlayer

I can't access my ambassador profile, nor can I access the private ambassador forum

LegendcalledJim

Same here. I can't even access my profile.

voteDC

The purchasing account does not need to remain on the console for the other profiles to access content it bought.

I regularly take my profile to game at friends houses. While my profile is away, my sister can still access my purchased content with her profile because the console license is in place.

I can't access my friend's profile