I cannot reset my Microsoft password

Discus and support I cannot reset my Microsoft password in XBoX on Consoles to solve the problem; OK, I created an Xbox live account 10 years ago with an email that is unrecoverable. Microsoft wants me to request a reset password link to my email... Discussion in 'XBoX on Consoles' started by Helpmeplz_209, Jan 6, 2021.

  1. I cannot reset my Microsoft password


    OK, I created an Xbox live account 10 years ago with an email that is unrecoverable. Microsoft wants me to request a reset password link to my email but the email no longer exists. I filled out the form on the Microsoft website and give them all of my
    personal information, my console ID, all of my billing information and I get an automatic response in my email that says I did not provide enough information. I have hundreds of dollars of software downloaded on this account and a unknowable, unrecoverable
    account password. This Must be a common problem I want to change the email that’s associated with my gamer tag can anyone help me?

    :)
     
    Helpmeplz_209, Jan 6, 2021
    #1
  2. PlushRelic54582 Win User

    I cannot reset my Microsoft password

  3. Leonard_Y Win User

    Cannot Reset my Password!

    Hello

    We haven't heard back from you for 72 hours, so we assume your issue has been resolved. We will not monitor this thread in the future, so if you need more help, double-click this link to create a new thread to discuss these issues: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.

    respectfully

    Leonardo_Y
  4. Leonard_Y Win User

    Cannot Reset my Password!

    Hi Ian

    Thank you for posting in Xbox Forum.

    I understand that you're having trouble resetting your password. Let's work on this together in finding the best possible solution to your concern.

    To better understand the situation, I would like to ask some questions, such as:

    • What email domain are you using on your account? ex. Outlook.com, Live.com, Hotmail.com, etc.
    • When was the last time you've logged on this account?
    • What is the reason why your password reset request is denied? Send us a sample screenshot of the error

    While waiting for your response, you can try the following steps:



    1. Go to the Microsoft account sign-in page accounts.micorosoft.com and select "Forgot my password."

    2. Enter the email address or phone number associated with your Microsoft account and follow the prompts.

    3. If you don't have access to your recovery email or phone number, select "I don't have any of these" and follow the prompts to verify your identity.

    4. Once you've verified your identity, you'll be able to reset your password.



    If you're still having trouble resetting your password, please let me know and I'll do my best to assist you further.

    Sincerely,

    Leonardo_Y
  5. laetitialll Win User

    xbox account blocked

    It is blocked because I cannot reset my password I cannot log into my account.
  6. onyxishere Win User

    i need help , my japamese account cant sign in

Thema:

I cannot reset my Microsoft password

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