I cannot redeem code because it says i'm not old enough to play this

Discus and support I cannot redeem code because it says i'm not old enough to play this in XBoX Games and Apps to solve the problem; I bought xbox one few days ago and i got 2 game codes. one was tomb raider: definitive edition and the other was rise of the tomb raider includes... Discussion in 'XBoX Games and Apps' started by injoonee, Oct 21, 2016.

  1. injoonee
    injoonee Guest

    I cannot redeem code because it says i'm not old enough to play this


    I bought xbox one few days ago and i got 2 game codes. one was tomb raider: definitive edition and the other was rise of the tomb raider includes tactical survival kit. In the xbox website i could redeem the first one but when i tried to redeem the second
    one, it said "You’re not quite old enough for this. Keep growing!". Is there anyone who can solve this problem?

    :)
     
    injoonee, Oct 21, 2016
    #1
  2. dyspraxicowl
    dyspraxicowl Guest
    Cannot redeem codes

    (god i shouldn't be helping you...supporting that team!. arrrggghhh I cannot redeem code because it says i'm not old enough to play this :) )

    I had the same problem, which was really confusing for me to start with, I couldn't do anything online because the xbox one wanted me to accept updated terms and conditions to start with, when it did this I got a error which stopped me connecting to live, and although I could browse the web I couldn't get on the live service

    to get round this I went to the xbox live account on my pc and accepted them there - it then worked instantly.

    however from previous threads it seems like your already on live.

    actually Wednesday are big!
     
    dyspraxicowl, Oct 21, 2016
    #2
  3. A problem with age settings.

    Hello, I am being restricted from certain options on the Xbox because it tells me I'm not old enough. The issue is, I am well over the age of eighteen and it still says I'm not old enough. I checked my Microsoft account settings and the age was correct.
    Is there any way to resolve this issue?
     
    SiN Hebegebes, Oct 21, 2016
    #3
  4. Alroc23 Win User

    Minecraft Codes

    Thanks for getting back to me. I tried power cycling as you instructed but there was no change. When I try to go to the store it says "Cannot connect to store. Maybe check your internet connection." The internet connection is fine because it's wired directly, and I have no problem with xbox live and playing multiplayer on CoD. I redeemed the codes at microsoft.com/redeem because that's what it said to do on the cards that have the codes on them. I definitely redeemed them for the correct account because when I check my redemptions on microsoft.com it says that I own the items that were redeemed, I just don't have access to them in Minecraft.
  5. MyahRankin Win User

    My fallen order deluxe edition game download wont show up anywhere

    It says purchase or put it redeem code. That i cannot find
  6. Miss Kleo Win User

    Sent to wrong e-mail

    Hello Nismu! I'm afraid that codes cannot be resent, if you received it from that email what you can do is log in using this old email, copy the code and then redeem it on your account. Let us know if this works!
  7. Jordani Perea Win User

    Redeemed code problem

    I cannot do this because i already redeemed the code on my mobile device, and i cant redeem it again. But it shows that i have no money from the code.
  8. Pizzatoast Win User

    Invalid letters in code

    It’s saying redeem code (united states)

    Im not in the united states and i cannot change it

    Can i only redeem it there?
Thema:

I cannot redeem code because it says i'm not old enough to play this

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