I cannot leave a family group that Microsoft put me in automatically.

Discus and support I cannot leave a family group that Microsoft put me in automatically. in XBoX Accessibility to solve the problem; I never joined a family account, my family does not have any other accounts besides mine, and I have mine set over 18 years old. I go into Microsoft... Discussion in 'XBoX Accessibility' started by Slieem, Dec 30, 2022.

  1. Slieem
    Slieem Guest

    I cannot leave a family group that Microsoft put me in automatically.


    I never joined a family account, my family does not have any other accounts besides mine, and I have mine set over 18 years old. I go into Microsoft settings to leave the family group but I am not in one, so I can't leave.

    :)
     
    Slieem, Dec 30, 2022
    #1
  2. Francia J. Win User

    I cannot leave a family group that Microsoft put me in automatically.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    If you're the only one via https://account.microsoft.com/family it means that you're not in a family group, if I may ask, what is the reason why you wanted to leave? That way we can check what we need to do.
  3. Francia J. Win User

    I cannot leave a family group that Microsoft put me in automatically.

    It means that the system detects that you're still a minor. You'll need to ask an adult or your parents to help you regards to this concern. Please sign and ask them to sign in to https://account.microsoft.com/family and then add you as a member, once you're added as a member they will then manage your settings by them signing in to https://account.xbox.com/settings.
  4. Slieem Win User

    I cannot leave a family group that Microsoft put me in automatically.

    I have not been able to play on the Minecraft Multiplayer servers that I have payed for and have no way to access my settings to reenable my multiplayer.
  5. Andrew_Kerr17 Win User

    Microsoft Family - I Can't leave my own family

    I am having the exact same issue. I am an adult, but as I am the only member of the family group I am not allowed to leave it. It prevents me from playing multiplayer Minecraft with my family, and the only way to get out of that is by leaving the family group which I cannot do. Is there a way around this?
  6. Georges C. Win User

    Merging family accounts

    Hello again, in order for your daughter to join the same family group as your son and wife, she must first leave the family group she is in.

    Leave family group or remove members

    https://support.microsoft.com/en-us/account-bil...

    https://answers.microsoft.com/en-us/msoffice/fo...
Thema:

I cannot leave a family group that Microsoft put me in automatically.

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