I cannot install games or update them because my Xbox says that I need more storage and...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

if I may ask, do you have an external hard drive plugged into your console? If yes, kindly unplug the external hard drive and then perform a powercycle on your console before attempting to install a game on your Internal drive. Keep the external hard drive unplugged.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If You have your Xbox set to 'Instant On' then all system and game updates will download and install automatically. Meaning no more waiting to play games while updates download/install.

System updates will install but may need you to press the power on button instead of saying 'Xbox On'.

I have my external storage turned off while my Xbox is off. I've never noticed and speed differences with it being off.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on your storage space issue.

Just a heads up that there are certain games that would take up more storage space than the actual installation numbers. This is because of some certain updates to the game. 105GB is just the installation of the game but that does not have any updates yet, this is why once you get the game updated, it will take more space than the actually installation.

Updates for the console itself will only install on the internal storage, and updates for games will only install where the games are stored. So if the game is installed on the internal storage, then the update for that game will install on the internal storage. You cannot pick and choose where an update is installed.

Thank you for the advices, but I cannot update my Windows, it gives me an error 0x80080005 saying that there were some problems with the installation of the updates. Because of this, I cannot update the Xbox and the Store. I sincerely don't know what to do