I cannot get Starfield to Launch

Hi all,

I purchased the premium edition and downloaded on my PC though the Xbox app. When I click on "Play" the loading screen comes up and within 8 seconds I get the message "The game has crashed. Error code: (0x1)."



I've tried uninstalling and reinstalling.

Tried starting through the MS Store.

Tried disabling services.

Ensured all Xbox services are running.

Ensured all drivers are up to date.

Here are a bunch of specs. Really thought I had a good enough machine. Thanks in advance.

Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)

Language: English (Regional Setting: English)

System Manufacturer: HP

System Model: HP Spectre x360 2-in-1 Laptop 16-f1xxx

BIOS: F.17 (type: UEFI)

Processor: 12th Gen Intel(R) Core(TM) i7-1260P (16 CPUs), ~2.1GHz

Memory: 32768MB RAM

Available OS Memory: 32462MB RAM

Page File: 18032MB used, 19293MB available

Windows Dir: C:\windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 216 DPI (225 percent)

System DPI Setting: 240 DPI (250 percent)

DWM DPI Scaling: Enabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

DirectX Database Version: 1.4.7

Card name: Intel(R) Iris(R) Xe Graphics

Manufacturer: Intel Corporation

Chip type: Intel(R) Iris(R) Xe Graphics Family

DAC type: Internal

Device Type: Full Device (POST)

Device Key: Enum\PCI\VEN_8086&DEV_46A6&SUBSYS_891D103C&REV_0C

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 16358 MB

Dedicated Memory: 128 MB

Shared Memory: 16230 MB

Current Mode: 3840 x 2400 (32 bit) (60Hz)

HDR Support: Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020

Color Primaries: Red(0.681654,0.318345), Green(0.254142,0.705292), Blue(0.137505,0.050611), White Point(0.345702,0.358537)

Display Luminance: Min Luminance = 0.007700, Max Luminance = 865.290283, MaxFullFrameLuminance = 865.290283

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: SDC4174

Native Mode: 3840 x 2400(p) (60.000Hz)

Output Type: Internal

Monitor Capabilities: HDR Supported (BT2020RGB Eotf2084Supported )

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI

Advanced Color: AdvancedColorSupported AdvancedColorEnabled

***Post moved by the moderator to the appropriate forum category***

:)