I cannot get access to Xbox Web Chats or Calls

Discus and support I cannot get access to Xbox Web Chats or Calls in XBoX Accessibility to solve the problem; For the about the past week and a half I've been trying to contact Xbox services about my account getting hacked into and I have not been able to... Discussion in 'XBoX Accessibility' started by Colin Callahan1, Jul 2, 2022.

  1. Colin Callahan1
    Colin Callahan1 Guest

    I cannot get access to Xbox Web Chats or Calls


    For the about the past week and a half I've been trying to contact Xbox services about my account getting hacked into and I have not been able to contact anyone about the problem I've been trying to solve but I have no luck so if someone could help with this I would be very appreciative

    :)
     
    Colin Callahan1, Jul 2, 2022
    #1
  2. Colin Callahan1 Win User

    I cannot get access to Xbox Web Chats or Calls

    Hey thank you for trying to help it doesn't help with my situation at the moment the problem I have at the moment is that the person who hacked my account somehow made it into my email and was able to change the recovery email on the account so I can't get a recover email and I need to be able to talk to Microsoft or Xbox so I can show I have the details to get my Xbox account back to me if possible
  3. JosefLBohorquez Win User

    I cannot get access to Xbox Web Chats or Calls

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Colin

    Sorry to hear that your account was compromised buddy, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Hope it helps, right now there are three options available to recover it

    If you have further questions feel free to ask, greetings from another Microsoft user!
  4. JosefLBohorquez Win User

    I cannot get access to Xbox Web Chats or Calls

    Oh, I see
    Well, unfortunately in this community forum due to privacy and security policies is not possible to assist you further

    Sorry Colin :c
  5. MightyQuinn75 Win User

    Switching Home Xbox

    Hi. Sadly the only way to attempt to get this sorted is to talk to an agent through Xbox Support
    . You can have a web chat or request a call back and an agent will ring you. We cannot access account details here and sadly its not an issue that can be fixed with a troubleshooter. Best of luck getting it sorted.
  6. TreborNogal Win User

    Frustration on redeeming xbox360 codes

Thema:

I cannot get access to Xbox Web Chats or Calls

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