I cannot connect my xbox360 to live.com

Hi OdessaSimmons, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

What's the error message you are receiving?

Please, reset your network connection in the console:

Press the Guide button on your controller, select Settings, and select System Settings.

Select Network Settings.

Select the name of your wireless network when the network list is displayed.

Select Configure Network.

On the Additional Settings tab, select Restore to Factory Defaults.

When prompted, select Yes, Restore to Factory Defaults.

Restart your console.

You will receive a message to configure wireless settings.

Follow the on-screen instructions to connect to your wireless network.

Test your network connection again (Settings > System Settings > Network Settings > Wired Network > Test Xbox Live Connection).

Source: https://support.xbox.com/help/hardware-network/connect-network/xbox-360-wireless-connection

I hope this helps.

Hello Gordie,

Thanks for the suggestion, but how will I be able to re-download my profile, if my XboX360 cannot connect to the internet?

Go on live.com and sign in. I use my yahoo account to sign into it. I don't want my XBL email account connected to live.com

Hi there,

Yes I enabled the DMZ and filled in the IP address of the Xbox360. Plus I enabled the UNpN.

This will come out:

Enabling UNpN = Can't join parties or games, but NAT is OPEN.

Enabling DMZ with IP = Xbox360 cannot connect to the internet at all.

Enabling both = Xbox360 cannot connect to internet at all.

I really don't know what to do. Thanks for responding!

ihave xbox360s with built in wireless cannot connect to live using the built in wireless