I cannot cancel my Minecraft Realms subscription.

Discus and support I cannot cancel my Minecraft Realms subscription. in XBoX on Windows to solve the problem; A few months ago I purchased the free trial of Minecraft Realms for the Windows 10 Edition. We really only used it once but it has been billing me... Discussion in 'XBoX on Windows' started by Evan-Rivera, Apr 24, 2021.

  1. Evan-Rivera
    Evan-Rivera Guest

    I cannot cancel my Minecraft Realms subscription.


    A few months ago I purchased the free trial of Minecraft Realms for the Windows 10 Edition. We really only used it once but it has been billing me monthly ever since. I followed the instructions to cancel the subscription but it does not appear on the page where I manage them. To make things worse I was able to cancel my XBOX Game Pass subscription without issue.

    I do not use it and I have been bleeding money for it, has anyone else had this issue?

    :)
     
    Evan-Rivera, Apr 24, 2021
    #1
  2. XBF - Tali Win User

    minecraft realms

    Hello S0vuhkin01,

    Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

    If you have not done so already, this guide will show you how to cancel your subscription.

    Cancel Minecraft Realms Subscription

    To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

    Mojang Refund Policy

    Hope this helps!

    -Tali

    [Let us know if this answered your question by tapping "Yes" below]
  3. XBF Houmaidi O Win User

    I cannot cancel my Minecraft Realms subscription.

    Hello @Evan-Rivera hope that you are doing well!

    Thank you for reaching out to us here on the forums regarding this situation. We understand that you are currently facing issues when trying to cancel your subscription. But don't worry, the following link below will walk you trough the steps to cancel it.

    Cancel recurring subscription charges | Xbox Support

    If you are unable to cancel your subscription using the link provided, please contact our live support using the link below to cancel it from their end.

    Xbox Support

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards.

    Stay safe, and happy gaming!
  4. Daniel Gill_354 Win User

    I cannot cancel my Minecraft Realms subscription.

    Hi Infinite L, my name is Daniel and I would be happy to help.

    With problems like these, it is best to contact support directly as they will be able to help you if there is an active subscription in your account (even if it is not shown) and refund your last charge. Therefore, you can contact them through the following link.

    Support: https://support.xbox.com/contact-us/

    I would like to give you better help, but keep in mind that this is a public forum of the Microsoft community where we are players like you who try to help other players with basic problems, this means that we are not Microsoft employees.

    I hope you understand, I wish you good luck.

    Best regards,
    Daniel.
  5. Parker919 Win User

    I cannot cancel my Minecraft Realms subscription.

    YES! I have the same problem, I have followed the steps and every time I get to manage subscriptions the realms one is not there, yet we continue to be billed every month for the last 5 months (that's how long I've been trying to have it removed)!! Were you finally able to get this resolved?
  6. XBF Brad A Win User

    Minecraft realms

    Hi Damien,

    Thanks for reaching out to the forums. We understand you have question on cancelling Minecraft realms. Here is a

    forum post
    from Minecraft forums on how to cancel the subscription.

    Hope this helps.

    Brad
Thema:

I cannot cancel my Minecraft Realms subscription.

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