I cancelled my Xbox Game Pass Ultimate subscription but all it did was take away my Gold...

Hey there FlyJonat,

When you update to the Game Pass any time you had on active Gold or Game Pass subscription would be cancelled and any remaining time would be converted to time for the Ultimate subscription.

What happens to my Xbox Live Gold or Xbox Game Pass memberships once i upgrade to Xbox Game Pass Ultimate?

A purchase of Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass memberships to Xbox Game Pass Ultimate.

So it seems that when you cancelled your Ultimate subscription this cancelled all the time that had been added to it. I would advise that you
Contact Xbox Support so that they may take a look at your account and provide further assistance.

I hope this helps.

Have you canceled the Game Pass Ultimate? When you did that it will cancel everything, because the gold subscription was converted to Game Pass Ultimate..

which update did he do?

was it the "update" for Ultimate Game Pass?

if so that does cancel the Live Gold subscription but replaces it with Ultimate Game Pass (which has all the benefits of Live Gold with all the features of Game Pass).

You say that you cancelled your subscription to Ultimate a few days ago, did you subscribe to Game Pass Core (sorta used to be Gold) after cancelling Ultimate? When you cancel Ultimate, it cancels all of it. Game Pass, EA Play, Online Multiplayer,...all of it. Once cancelled, you have no subscription at all and need to resubscribe to whichever level you want.

Hi Fellow gamer,

This is due to all subscriptions are combined into one subscription. Ultimate is Xbox live gold, game pass for console and PC. So yes when you cancel the subscription. It cancels all. This is all explained in the

Ultimate game pass FAQ.

Thanks,

Brad