I canceled my Xbox gamepass console subscription but I don’t know if I will get my money back?

Hi KARIM, I'm Kim, an Independent Advisor and I’m happy to help you today.

You can check your transaction thru https://account.microsoft.com/billing/orders to see if the status is already refunded or you can go to https://support.microsoft.com/en-us/account-bil... for more information.

The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.

hello, when I upgraded to gamepass Ultimate as you, my gold was cancelled too. it´s nomal. Now you have gamepass and Gold membership in one service. don´t worry. Just check when is your billing date for cancel if you don´t want pay when its finished.

If you're given the option to cancel and refund, you'll be given your money back. Otherwise, just cancelling will not give you your money back.

If you bought the subscription through Xbox (not a prepaid card), then you should already have a payment method on file, the one you used to make the purchase and the funds would be returned to that.

Hey ronnieprejean, I am sorry to say, but
Gamepass or Gamepass Ultimate don´t not work on the XBOX 360 consoles.

I think we don t understand each other. I don t own any xbox and don t want to buy any games. I don t need any of these since the ultimate gamepass provide a catalogue on the cloud. Ultimate gamepass is different from gamepass.

Since april it is possible to play gears of war 2 on android with xbox ultimate gamepass courtesy of microsoft. I was playing it And saving online successfully until june as any other games. Now each time i launch gears 2 i can t progress.

I tried gears 3, same issue.

All of this seems to happen because each time my profile connect to a new virtual console and can t synchronize but it is a virtual console. I didn t ask to connect to a different virtual console, it happened. On the first virtual console maybe something happened which prevent me to enjoy the service but i can t access it.

Opening a ticket will be a good option providing i can join the call center. Yesterday i was unsuccessful and i hope it will be possible today.