I canceled my old (méxico) credit card and can not pay the suscrption

Discus and support I canceled my old (méxico) credit card and can not pay the suscrption in XBoX on Consoles to solve the problem; Hi, i canceled my credit card from México. Now i live in Spain, and can not change the suscription, trasnfer my account to spain. I also did bougth a... Discussion in 'XBoX on Consoles' started by Mr Frog(2), Feb 22, 2018.

  1. Mr Frog(2)
    Mr Frog(2) Guest

    I canceled my old (méxico) credit card and can not pay the suscrption


    Hi, i canceled my credit card from México. Now i live in Spain, and can not change the suscription, trasnfer my account to spain.

    I also did bougth a new suscription and i can not use it.

    Please remember, i canceled my credit card, the one in the "old/blocked/can't do anything suscription"

    Please help!

    Thanks

    :)
     
    Mr Frog(2), Feb 22, 2018
    #1
  2. GEERRDDDDDD
    GEERRDDDDDD Guest
    I cannt pay Xbox GOLD membership. help!!

    As there are outstanding transactions, we need to process outstanding transactions and continue to use Xbox subscriptions.

    However, only "credit card" or "debit card" is displayed as a choice of payment method. I canceled the credit card I had before, so I can not pay the money with this. As a test, I tried using "prepaid credit card", but I could not pay. Is there a way to
    enter Xbox Gold membership code?
     
    GEERRDDDDDD, Feb 22, 2018
    #2
  3. GEERRDDDDDD
    GEERRDDDDDD Guest
    I cannt pay Xbox GOLD membership. help!!

     
    GEERRDDDDDD, Feb 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I canceled my old (méxico) credit card and can not pay the suscrption

    Smwutches, Feb 22, 2018
    #4
  5. Smwutches Win User

    I canceled my old (méxico) credit card and can not pay the suscrption

    You'll want to contact support and speak to billing. http://support.xbox.com/contact-us
  6. GEERRDDDDDD Win User

    I cannt pay Xbox GOLD membership. help!!

    Thanks to you I understand that there is no other way than paying with credit cards or debit cards. I canceled the credit card agreement that I had before, but I borrow and pay the card from my family. Thank you for your reply.
  7. TheGhito1 Win User

    Cancel my Subscription

    It's not currently banned,just suspended,which means i can't connect to the internet.(i had problems with my credit card and couldn't pay my auto-renewal)

    Should i fix my credit card problem,pay the subscription and THEN cancel it?
  8. steeledwand7664 Win User

    Xbox Live Gold Subscription help

    You would need to contact xbox support by going to support.xbox.com/contact-us and requesting them to cancel your current subscription if you are not wanting to continue it that will then allow you to remove the old credit card.

    Now if you are wanting to continue the subscription then you would need to add another credit card to the account and change how you pay for the subscription to that credit card then it will allow you to remove the old credit card from the account
  9. theknightsnigyt Win User

    Xbox Payment Past Due Help

    So can i just use another card to pay this off, get rid of the old card, and cancel the subscription on the new card?
Thema:

I canceled my old (méxico) credit card and can not pay the suscrption

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