i canceled a pre order and it said i got refunded earlier today but never got my money back...

Discus and support i canceled a pre order and it said i got refunded earlier today but never got my money back... in XBoX on Windows to solve the problem; I canceled a pre order and it says i got refunded but i never got my money back 3f45b6f8-3651-4a48-b1f3-14e99f019650 Discussion in 'XBoX on Windows' started by Nick WorpSpeed, Oct 5, 2023.

  1. i canceled a pre order and it said i got refunded earlier today but never got my money back...


    I canceled a pre order and it says i got refunded but i never got my money back

    :)
     
    Nick WorpSpeed, Oct 5, 2023
    #1
  2. ngocphi Win User

    i canceled a pre order and it said i got refunded earlier today but never got my money back even though it says i got refunded

    Unless it'more.then 10 days before launch

    Then you were never.charged

    That would.be a generic refund msg

    You.dont get.charged for preorders until. 10 days.before the games laujch
  3. StuartATrueRed Win User

    i canceled a pre order and it said i got refunded earlier today but never got my money back even though it says i got refunded

    You don't get a refund straight away. it takes a few days depending on who your bank is, and any other financial institutions you are with.
  4. MGCam5 Win User

    What’s up with me having to buy the game again and why cant I get a refund?

    It charged my card for the pre-order back in september. It took 105.99 dollars out of my bank account. My order was canceled as you said within 10 days. But i never got my money back. There is money i need to be refunded. I had to buy the game again. Spending over 210 dollars
  5. KindGryphon Win User

    What’s up with me having to buy the game again and why cant I get a refund?

    It charged my card for the pre-order back in september. It took 105.99 dollars out of my bank account. My order was canceled as you said within 10 days. But i never got my money back. There is money i need to be refunded. I had to buy the game again. Spending over 210 dollars
    You are sure it was for this game and not another game? As stated previously if you pre-ordered using a credit/debit card or PayPal back in September then they would not have charged you in September. They would have only attempted to charge you within the last 10 days and if they could not charge you then the order would be cancelled.

    What does your order history for the pre-order show. Does it show "completed" or does it show "cancelled/declined".
  6. NukedTomahawk Win User

    I got a full refund from the shop, thats how bad it is.

    I pre-ordered mine from an online retailer for overnight delivery? an It didn't they said it got cancelled,I payed the extra $9 for overnight purilator, So I got on the phone an Demanded a refund to my credit card, should be refunded in 3 days they told
    me yesterday, I just got that copy in my snail mail today! Im gonna hold on to it an see IF that refund goes through. ;]
Thema:

i canceled a pre order and it said i got refunded earlier today but never got my money back...

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