I can t redeem my Xbox ultimate code

CristianStan1 · Apr 2, 2021

Hello! I redeem a code for xbox ultimate game pass, a 1 month code and i get this message. I have to mention that is the second time a bought a code today, i lost money and is not working

:)

Smwutches

According to the error, it's a region issue. Go to http://account.microsoft.com to make sure your information is correct and matches your physical location. The card's region would have to match your own.

McDerozan

I redeemed a Fifa Ultimate Team dlc code on Xbox.com and I can't find it on my Xbox to download.. Can someone help?

brandontyler

I actually remembered another older 12 month XBOX Live subscription that I tried to enter as well. It says, "

Converting your code

Redeeming your Prepaid Xbox Live Gold 12 Month code will automatically convert to 4 months of Xbox Game Pass Ultimate and will be added to your current Xbox Game Pass Ultimate account. By redeeming this code, you agree to this conversion. All conversions
are final; ratio subject to change. See xbox.com/gamepass If you choose not to redeem at this time, you can keep your code and redeem it prior to its expiration date, if any.

So, notice it says you can keep your code and redeem it prior to its expiration date.

But what I want to do is redeem it after my Game Pass ultimate expires. Assuming I will not want to pay for it after Sept 2020. Do I have to just hold on to all my codes and hope they don't expire?

XBF Erick C

Hey there EliteCrossFire1,

Thank you for reaching out to us on the forums, if you redeem the Xbox Live Gold code while your Game Pass Ultimate subscription is still active, then you would not be receiving the full time that is shown on the prepaid card.

Xbox Game Pass Ultimate FAQ

"With Xbox Game Pass Ultimate, can I still redeem codes for Xbox Live Gold and Xbox Game Pass?

Yes, These codes will automatically convert to Xbox Game Pass Ultimate at a ratio based on the ERP (Estimated Retail Price) of those codes. Conversion rates are subject to change"

If you want to keep the Ultimate subscription then you can redeem your code but just keep in mind that you won't receive the full time shown on the card as it will convert the time according to the price of the Ultimate. If you want to stop using the Ultimate
subscription then I would advise that you wait for the subscription to expire before you redeem the Xbox Live Gold subscription.

I hope this helps.

Schonhorst

I`ve tried to redeem it at my xbox, my pc and my iPhone. there Isn`t any error codes

I can t redeem my Xbox ultimate code