I can`t believe that Microsoft lets us really navigate their shiny new Microsoft EDGE...

How?

Because when I try to download a image on Microsoft Edge (on Xbox), the browser says 'Downloads are not supported on this device'. I believe it use to let me do that on the old Microsoft Edge. But on the new, Not anymore.. 😔

Hi, I hope you're doing great out there.

I'm an Independent advisor and I'm here to help you with your concern.

Before answering it, I would like to say that it is a pleasure to interact with you in this thread.

Badcoolplayer, I did the test through Microsoft Edge and Chrome on the website: https://xbox.com. And I got the same error. Maybe it's a temporary error.

However, I installed Microsoft Edge in the dev version, and it worked. Take the test and check if it works there too: https://developer.microsoft.com/en-us/microsoft...

If not, try resetting your browser settings:

Note: your browsers will be reset. History, Cookies and Favorites will be deleted.

Microsoft Edge:

1. Close Microsoft Edge;

2. Press the Windows + R keys to open the Run Menu;

3. In the Run Menu, type: %localappdata%\Microsoft\Edge and click Ok;

4. Rename the User Data folder to User Data.old;

5. Reopen Microsoft Edge and test;

6. Persisting, close Microsoft Edge again;

7. Navigate between folders C: > Program Files (x86) > Microsoft;

8. Rename Edge and Edge Update folders to .old;

9. This procedure will uninstall Microsoft Edge, download it again and install it.

Download the new Chromium-based Microsoft Edge: https://developer.microsoft.com/en-us/microsoft...

Google Chrome:

1. Close Google Chrome;

2. Press the Windows + R keys to open the Run Menu;

3. In the Run Menu, type %localappdata%\Google\Chrome and click Ok;

4. Delete the User Data folder.

If it continues, I believe it could be some unavailability. Test again after 24 hours and check the behavior.

Hoping that everything works out for the best. Have a great week!

Hey there vivian98! If you want to change the email you have associated with your account, all you need to do is follow these steps:

1. Navigate to the Settings Hub (far right on the dashboard) and select Account.
   
2. Navigate to Your Information panel and select Account Security.
3. Select Change Microsoft Account.
4. Select Yes once you have created a new Microsoft Account.
5. Enter the password for your current Microsoft Account.
6. Enter the Microsoft Account and password you would like to use.
7. Complete the prompts to save your change.

You can also find these steps in our sticky
Using your new Microsoft Account and Security Proofs! Let us know how this works out.

Budders,

Same man. I'm really concerned I DO NOT want to buy a new console, and/or send the console to microsoft to be fixed and have the same issue. I really believe it has to do with the software. Wish microsoft would give an answer. If you find a fix let us know.

Can you create a new tab in Microsoft Edge and get to Facebook after you see the issue?

support.xbox.com/.../how-to-close-malicious-tabs-microsoft-edge