I can only hear voice chat when mic is not plugged in controller

Hi Jason!

Your headphone should be connected to your controller because your monitor is designed for game sounds only. If you plug something to your controller, it will detect that you're listening or talking through the headset that is connected to your controller where your game chat or party chat gets transferred to it.

You could try messing around with your audio settings or change your chat mixer if that helps. It may work on party alone since there's no game sounds involve.

Press the Xbox button on your controller to open the guide.
Select Profile & system > Settings > General > Volume & audio output.
Under Advanced, select Additional options, and then select Chat mixer.
Select one of the available options.

Yes I connected them directly, controllers are up to date, I can hear audio and voice chat, same with the new headset, it's only the mic that isn't registering, I test it in party chat showing my headset is connected, it doesn't highlight when I talk even
in game chat

There is in-game voice chat, but it can be hard to hear depending on your settings and how low your tv volume is. I can only hear others well if I have my mic plugged in, but I generally prefer to play without that on my head (unless I'm playing with people
I know).

To clarify my issue for comparison. I can hear other people with the Xbox One Chat Headset. They cannot hear me. In addition the mic icon in the Xbox Live Party Chat Menu is ALWAYS ON regardless of whether or not the mic is plugged in or the controller is
on or off. The mic icon is ALWAYS ON.

In guess is that it will still run in the background but you will still have to plug your mic into the 360 controller for voice chat.