I can not make a purchase

LeonardoP de Moura · Sep 24, 2018

Quando tento comprar algo, parece que vai para o suporte da Microsoft e que minha compra não pode ser processada, o que eu faço?

:)

miskeen242000 · Sep 24, 2018

I was not able to make a purchase

I have yet to get any resolve about this issue

Mister Mascot · Sep 24, 2018

I was not able to make a purchase

Hey there IBN James,

Sorry to hear you were having an issue with making a purchase on the console. We don't have the ability to retroactively offer one of these promotions, but prices and promotions change all the time. It's best to keep an eye on the console or majornelson.com
for the latest deals.

Keep an eye out!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

LeonardoP de Moura · Sep 24, 2018

When I try to buy something it appears to go to Microsoft support and that my purchase can not be processed, what do I do?

Smwutches · Nov 3, 2018

You would need to contact support and speak to billing. Contact Us | Xbox Support

LeonardoP de Moura

When I try to buy something it appears to go to Microsoft support and that my purchase can not be processed, what do I do?

Smwutches

You would need to contact support and speak to billing. http://support.xbox.com/contact-us

XA9095

I'm so happy I was able to help you ☺️

Happy Gaming!

Regards

DellaMaxwell1

THANK YOU SO MUCH. My son has now change the regional settings, he did not no about them, and it is now up and running. Thank you so very much. If you ever wont a new xbox friend send request to *******.

DellaMaxwell1

Yes I would if i could, they do not answer the phone, it is a message to tell you to go on-line. I go on-line, put in what i need help with, it says they will call back and askes for phone number, when i put that in and click on it i get a message to say something went wrong on there end and to try again, have been trying 4 days now.

I can not make a purchase