I can not buy the Xbox game pass

Discus and support I can not buy the Xbox game pass in XBoX Sales and Promo to solve the problem; On this farm I was informed by a friend that the game pess was promoting as I had money in the account xbox I decided to buy so that when I go to... Discussion in 'XBoX Sales and Promo' started by brunosilva bertalha, Apr 27, 2018.

  1. I can not buy the Xbox game pass


    On this farm I was informed by a friend that the game pess was promoting as I had money in the account xbox I decided to buy so that when I go to conprar he does not leave the procesanso and I do not know how to solve this I have $ 25 in the account and
    I can not buy

    :)
     
    brunosilva bertalha, Apr 27, 2018
    #1
  2. kellinfall
    kellinfall Guest
    Help

    hi, i cant buy xbox game pass but I can buy games, so it's not my card
     
    kellinfall, Apr 27, 2018
    #2
  3. kellinfall
    kellinfall Guest
    Help

    hi, i cant buy a xbox game pass but I can buy games, so it's not my card
     
    kellinfall, Apr 27, 2018
    #3
  4. I can not buy the Xbox game pass

    Hi AlergiaCheetos,

    Can you please let us know the full error message you see when trying to complete the purchase? If you check on xbox.com are you able to complete the purchase for Game Pass using your account currency?

    Thank you!
     
    Mister Kellogg, Apr 27, 2018
    #4
  5. Simply does not appear any error message I click on participate and aparese the processing bar and from nowhere the screen flashes and I can no longer click to participate.

    Already in the site as I am without credit card I am not able to buy because in the second stage of the purchase asks me to choose either credit card or gift card.
     
    brunosilva bertalha, Apr 28, 2018
    #5
  6. Hey there,

    Thank you for letting us know that information. Do you have enough currency to cover the cost of the subscription along with any applicable taxes that may apply? If you are still seeing the issue after confirming that then the next step will be to reach
    out to the chat teamto look into your account specifics in further detail.
     
    Mister Kellogg, May 5, 2018
    #6
  7. bellybama
    bellybama Guest
    Hey. I have a similar issue.

    Ihave $25 Xbox credit, and i cant purchase a gamepass, or the trial. It keeps asking me to add a credit card.

    I cant even get the trial.

    Is it possible to get it without a credit card?
     
    bellybama, Oct 3, 2018
    #7
  8. I can not buy the Xbox game pass

    Hey there, Bruno

    Unfortunately, the thing is, you cannot purchase Xbox Game Pass with Microsoft Account currency.

    It might be a feature in the future but as it stands right now, you can only set one up with an active debit/credit card or a paypal.

    If you do want to capitalize on the Xbox Game Pass subscription, you'd have to put in a valid payment instrument.

    Thanks!
     
    XBF Esteban R, Nov 3, 2018
    #8
  9. LiThIuMxFaLcOn Win User

    About game pass ultimate.

    You can buy Game pass separate though. Xbox Game Pass Ultimate is the combination of Xbox Live and Xbox Game Pass for a cheaper price. You can still buy both separately if you don't want to go to that.
  10. Mister Kellogg Win User

    I can not buy the Xbox game pass

    Hi AlergiaCheetos,

    Can you please let us know the full error message you see when trying to complete the purchase? If you check on xbox.com are you able to complete the purchase for Game Pass using your account currency?

    Thank you!
  11. XBF Esteban R Win User

    I can not buy the Xbox game pass

    Hey there, Bruno

    Unfortunately, the thing is, you cannot purchase Xbox Game Pass with Microsoft Account currency.

    It might be a feature in the future but as it stands right now, you can only set one up with an active debit/credit card or a paypal.

    If you do want to capitalize on the Xbox Game Pass subscription, you'd have to put in a valid payment instrument.

    Thanks!
  12. Mister Kellogg Win User

    I can not buy the Xbox game pass

    Simply does not appear any error message I click on participate and aparese the processing bar and from nowhere the screen flashes and I can no longer click to participate.

    Already in the site as I am without credit card I am not able to buy because in the second stage of the purchase asks me to choose either credit card or gift card.
    Hey there,

    Thank you for letting us know that information. Do you have enough currency to cover the cost of the subscription along with any applicable taxes that may apply? If you are still seeing the issue after confirming that then the next step will be to reach
    out to the chat teamto look into your account specifics in further detail.
  13. brunosilva bertalha Win User

    I can not buy the Xbox game pass

    Simply does not appear any error message I click on participate and aparese the processing bar and from nowhere the screen flashes and I can no longer click to participate.

    Already in the site as I am without credit card I am not able to buy because in the second stage of the purchase asks me to choose either credit card or gift card.
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I can not buy the Xbox game pass

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