I can no longer play Classic Jigsaw. I don't know what happened

Discus and support I can no longer play Classic Jigsaw. I don't know what happened in XBoX Games and Apps to solve the problem; When I click on Classic Jigsaw it acts like it is going to open, but it just goes right back where you click on Classic Jigsaw.... Discussion in 'XBoX Games and Apps' started by LandedBlock2872, Dec 11, 2016.

  1. I can no longer play Classic Jigsaw. I don't know what happened


    When I click on Classic Jigsaw it acts like it is going to open, but it just goes right back where you click on Classic Jigsaw.

    :)
     
    LandedBlock2872, Dec 11, 2016
    #1
  2. tennisri1
    tennisri1 Guest
    Download

    I downloaded Gardens from the Jigsaw Collections and even played one or two.

    But it has disappeared and no longer shows up in Classic Jigsaw or Downloadable puzzles.
     
    tennisri1, Dec 11, 2016
    #2
  3. Charlie_B
    Charlie_B Guest
    Progress not synching between computers

    I have two computers, both with Windows 8.1 and both have Microsoft Jigsaw installed. On my desktop computer, I was playing Microsoft Jigsaw and then I closed the application. A bit later, I logged into my laptop computer and opened Microsoft Jigsaw and
    completed several puzzles under classic jigsaw. Moving forward to today, I open Microsoft Jigsaw on my desktop computer, and go into the classic jigsaw. None of what I completed on my laptop computer carried over to the desktop. Both computers are using the
    same microsoft account and both are using the same xbox games username. What happened?
     
    Charlie_B, Dec 11, 2016
    #3
  4. Mr Explict Win User

    I don't know what's happening...

    Well after trying everything and nothing happening, I finally gave up and decided to face the likely truth that maybe I just need to get a new Xbox. Then, it suddenly turned on and it was on the troubleshoot screen, after trying to get everything to how
    it originally was.. it was successful (or so I thought). Everything was super slow, it kept on crashing over and over, so I reopened the troubleshoot screen with surprisingly no issues and I just haven't been able to get it to work since. Bummer, but I'll
    live. I may just need to get a new Xbox and that's fine with me as long as there are not any too difficult of a task or anything along the way. I'm also starting to reconsider my console choice, not saying it was Microsoft's fault or anything, but I've just
    been wanting to test out a PlayStation once more for quite a while now since the Ps2 is the first console I've ever really played and that was just a very wholesome experience. Please don't leave hate comments, they'll be a waste of your time as I'm not going
    to look at them. Thanks! :)
  5. EXES5 Win User

    I don't know what's happening...

    Are you enroled on Insiders preview program?
  6. Mr Explict Win User

    I don't know what's happening...

    This, unfortunately, did not work. Anything else that you recommend me doing?
  7. XBF Chris J Win User

    I don't know what's happening...

    Hello Mr. Explicit,

    Thank you for posting here on the Xbox forums. The best course of action here would be trying to get that "Troubleshooting Screen" to come up.

    You can try to bring it up without using the Eject button. This still brings up the menu where you can try doing a factory reset (While keeping games and apps).

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the BIND button (located below the Xbox button on the console) and then press the
      Xbox button on the console. (You do not need to hold the power button, only press it once)
    4. Continue holding the BIND button for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND button after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

    From here, I recommend choosing reset console, and then selecting "Keep my games and apps". Please note that you will have to re-sign into your profiles with the email and the password.
  8. XBF Crystal P Win User

    I don't know what's happening...

Thema:

I can no longer play Classic Jigsaw. I don't know what happened

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