I can no longer log-in on my minecraft launcher

Gabriel Tongboonnak · Nov 24, 2022

So I’ve tried to log into my Microsoft minecraft account but it seemed that I’ve migrated my minecraft mojang account to the wrong Microsoft account. I checked my PC for Xbox game bar and it showed that I am connected to a certain account in which I never used (the email address is weirdly russian, I am French).

So the problem here is that since I migrated my mojang account, my migrated account is lied to an email address in which I don’t own and that I don’t have access to. And I would like to change the email address of that migrated account (Microsoft) to one I own and if I get contacted about it I would gladly send informations I can provide.

I tried to contact Mojang but they told me that they can’t intervene into migrated Mojang accounts so that’s why I’m requesting help here.

:)

Gabriel Tongboonnak

Hello,

thank you for your quick response even though I was unfortunately not able to read it in time.

I did migrate my mojang minecraft account to the microsoft one but the issue is that the microsoft e-mail address isn't mine and I have no idea why it was linked to my minecraft microsoft account.

Isn't it possible to change the e-mail address (totally not mine and probably from a compromiser/hacker?) of my microsoft minecraft account to another e-mail address that I actually use?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gabriel, unfortunately Mojang's support is correct, the minecraft account migration to Microsoft is done by the account owner, in this case you would actually have to have access to the Microsoft account to which it was migrated.

You mention that the email that appears is Russian, you would know if you had any other Microsoft account on the PC and it was hacked, if it was and you remember the email, you can try to recover it by following the procedures below.

Account Recovery Form Link

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

Georges C.

Hello again, unfortunately it is not possible to make an email exchange without having access to the Microsoft account that the Minecraft account has been migrated.

If you had access to your Microsoft account, the account owner would have to make an Alias addition.

Add or remove an email alias in Outlook.com

https://support.microsoft.com/en-us/office/add-...

You can try contacting Mojang support to see if they can help you but since you don't have access to the account, it will be really difficult.

https://help.minecraft.net/hc/en-us/requests/ne...

Gabriel Tongboonnak

Also I've made researches and I wasn't the only one that got this microsoft e-mail issue : many got their microsoft addresses changed to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and that also occured to me, if this could help.

Splatimation

I open the minecraft launcher, log into my account, and then doesn’t let me play minecraft, i can use the minecraft launcher in the xbox app using gamepass, but cannot play minecraft

I can no longer log-in on my minecraft launcher