I can no longer hear chat by players, but I can hear all the gaming sounds clearly

Found out it was the headphone adapter that connected the sound and microphone together, thanks for the recommendation!

Hi John Patrick Harris

We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



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Microsoft Community Moderator

Hi John Patrick Harris



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your audio. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.



Firstly, let's check if the issue is with the headset or the controller. Please try using a different headset or controller to see if the issue persists. If the issue is with the headset, please ensure that it is properly connected to the controller and that the volume is turned up.



If the issue persists, please try the following steps:



1. Check the audio settings on your Xbox.

• Go to Settings > Display & Sound > Volume and make sure that the volume is turned up.
  

2. Check the audio settings in the game you are playing.

• Some games have their own audio settings that may need to be adjusted.
  

3. Try resetting your Xbox audio settings to default.

• Go to Settings > Display & Sound > Audio Output and select "Reset to Factory Defaults".
  

4. Check if there are any updates available for your Xbox.

• Go to Settings > System > Updates & Downloads and check for any available updates.
  

5. If none of the above steps work, try performing a power cycle on your Xbox.

• To do this, turn off your Xbox and unplug it from the power source for at least 30 seconds. Then, plug it back in and turn it on.
  

In addition, you can as well utilize this support article for more information's and as well as guidance as well on finding other options. click here: Troubleshoot audio on your Xbox console

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

With four different controllers and three different headsets one brand new out of the box if I'm in a party chat it's extremely loud I Echo and everybody's headset they could hear a pin drop in my house everything that goes on there's feedback loops
I have the TV volume off but yet they can still hear all the sound through my headset gaming sound mic Extremely Loud can hear anything in my house have all the settings turned as low as I can can't find what is wrong

If you have TV sound off and in party other player can hear your game sounds, you are using an headset combo game sound/party chat.

Can you share with us your headset brand and model? For all of this because you say that have 3 different headsets.

This additional info can help us.

My old headset worked just fine it's only with this set, but they work perfectly with my phone so idk what the problem is