I can hear chat in my headphones but none of the game audio on my xbox one.

Bladescar1125 · Aug 14, 2022

The game audio suddenly stopped working, I can hear and talk to my friends but cannot hear any game sounds.

:)

[ A J ]

Hi, Bladescar1125.

Could you be a bit more specific as to what game's game chat system you use to talk to your friends?

Is Game audio missing in all of your games?

Bladescar1125

It is an xbox 1 model

Pdp gaming headset

No stereo adapter

We have walked through all the audio settings and cannot figure it out we have googled it and checked everything in the Microsoft community and cannot figure out why the gaming sound suddenly start the chat works but no sounds from the game are coming through

[ A J ]

Hi, Bladescar1125! thank you for your reply.

Just for confirmation, do you talk with your friends over Xbox party chats?

[ A J ]

Hi, Bladescar1125! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing some issues with your headphones.

I believe additional information is needed.

If you don't mind, please answer the following questions:

- May I ask which Xbox One model you are using?

- What kind of headset do you have? if possible, please let me know its brand and model.

- Are you using a Stereo Headset Adapter with your controller and headset? if you are, could you tell me what brand?

- Have you already tried something to fix this? if you have, could you tell me what you've tried so far?

Thank you! I'll be looking forward to your reply.

Best regards.

Freddy_twotimes

Hi there,

When the audio headphones are plugged into the AV receiver, there is game sound, but I cant hear anyone in my party chat. I only see their gamertag show up in the chat overlay. They hear me thru the stream mic just fine. In Halo 5, setting audio to Speaker,
or to Headphones doesnt change anything.

If I plug the headphones into the Turtle Beach stream mic, its onboard amplifier does a decent job driving the audio headphones, since the stream mic is powered via USB, but the amplifier is low quality by comparison to my AV receiver. I only got the stream
mic so I could use my AV receiver to listen to my audio headphones in online gaming. I never expected or planned on using it to power the headphones.

Can I even can plug the Sennheiser game headphones into the AV receiver and the Mic into the controller now? If this stream mic is already connected to the XBOX via USB, and chat is only available when the headphones are connected into the stream mic and
both run to the XBOX wired via USB, is it correct to assume that PC gaming headphones with a built in mic also cannot be split (the mic connected to the controller and chat sound coming through the AV receiver)? Im starting to think both the headphones and
the mic must be connected to the controller together, communicating to the XBOX wirelessly, or ill just get game sound through the headphones and no chat like I am niw with this set up?

I can hear chat in my headphones but none of the game audio on my xbox one.