I buy pc game pass but i can't sing in xbox

Thank for suggestions. I just restart my wifi and can sing in it.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Terawat-C, how are you today? Hope you're well.

Are you able to sign in on the Microsoft Website?

https://account.xbox.com/en-us/Settings?rtc=1&a...

Check it there please.

If you do, check if your account has something wrong with it there, and also check if your 2-factor-authentication feature is turned on, try to turn it off it if it does just to test it.

Hello Sir Mono,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that you are having issue purchasing an Xbox Game Pass subscription due to an error. The issue you are describing is best addressed to our live support channel where our advocates have the tool to check account and able to check what is causing the issue. Let us help you how to reach them. Follow the steps to reach our dedicated support team below:

• Please use this link: Contact us | Xbox Support
  
• Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
  
• If not, please select the country/region it is showing and select the correct one among the lists.
  
• Make sure to use to check the available contact times of the support.
  
• Select the "Contact Us" button
  
• Select the drop-down menu options that will match your concern.
  
• The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
  
• On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
  
• If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
  
  > Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.
  

We are positive that you’ll get more relevant information and best resolution to your concern. We will be closing this thread here in community forum because we cannot do more than what the dedicated support team can do to help resolve your concern.

Sincerely,



Microsoft Community Moderator

sorry i was trying to buy it in other region but when i tried it with my region it worked

Hi TheEvil014014,

Have you subscribed to Game Pass for PC before? If so, then you won't be able to get the $1 deal. If not, what is your region? From the link you shared above, it looks like U.S.