I but a Red dead redemption 2 And i cant installed IT, why?

I checked this for my and my brothers account and that is the result. Looks a little bit strange or? On My Account the Ultimate Edition is listed twice. I think this is not correct and on my brothers account ultimate edition is missing. Pre-Order Bonus is
correct, because i have it bought and my brother not.

My Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Ultimate Edition

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre-Order Boni (War Horse)

- Red Dead Redemption 2 Pre-Order Boni (Treasure Map)

Brothers Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

Why is red dead redemption 2 take so long to install then you get it installed it lunch this makes two times i have installed it i hope i can play it when it through installing..

Clint

Hi Iza, I'm Kim, an Independent Advisor and I’m happy to help you today.

What happens when you try? You can also try installing the game remotely. Just click the game title from your order history to install it via Xbox store or you can use Xbox app. Just make sure that remote features are already enabled. Go to Profile & system > Settings > Devices & connections > Remote features. Check the box to enable remote features and for Power options, select Sleep mode.

Are you sure that you purchased the full Red Dead Redemption 2 and not just the Red Dead Redemption 2: Story Mode. If you purchased the Story Mode, then you need to own Red Dead Online in order to play it. Story Mode is just DLC for Red Dead Online and cannot be played or installed without Red Dead Online.

Each profile can set ONE console at a time as their home console and any other profile on that console can then play that profiles digital games and use its subscriptions without the profile with the
ownership of the games and subscriptions being signed in at the same time.

Good to know, but if i got my own console and this new console to my home console then this did not work anymore on the old console right?

So i set the console to my home console on my account to an now it works - he has all the Content of the game, but i think this is not the solution for the initial Problem, because he bought and installed a seperate copy of the full
game (Ultimate Edition) and so it should work without my account set to home console so that i share my game data with him.

And that is the real Problem which should be solved. So i checked what is installed on the console under his profile and compared it to my profile:

His installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

My installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

So we both have installed exactly the same game files, but if is only logged in, Nothing of the Special and ultimate edtion either the pre order Bonus stuff is loaded and accessible in the game. And that ist no correct. So what's the
Problem?