I bought Xbox live of 10.09 and it did not give it to me it’s been 1 day

I did that and it shows that i bought xbox live but i can playnothing

Hey there Eldin,

Sorry to hear you are running into this problem I would advise that you go ahead and try to

Physically Power Cycle your console if you have not already done that. Of course if you have tried this and it's still not working, check the

Order History under the account you are using to confirm that the purchase was made under the correct account.

If by any change the purchase was made incorrectly then I would advise contacting
Xbox Customer Support for assistance with this problem.

I hope this helps!

Hi,

I would also check to make sure you're designated as the home Xbox account and make sure the payment went through.

Hi Eldinmedunjanin,

Thanks for getting back to us in regards to this. I suggest to refresh the console's networking cache by clearing the MAC address.

To clear the alternate MAC address(Network cache)on the Xbox One console follow these steps:

• Go toSettings
  
• Select Network > Network Settings
  
• Select the Advanced Settings
  
• Next choose the Alternate MAC Address
  
• Select clear and restart
  
• 
  

If the issue persists feel free to contact Live Support. As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Choose the Topic Billing. Then it's going to ask if you want help from the virtual agent select
no thanks,pick the category(error messages and codes )and just pick a contact method
(request a call from support or Chat is faster).



I hope this helps a bit more.

Have you tried removing the profile from the account and re-adding it? https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one