I bought Xbox Live gold this weekend and played but now it won’t let me play online!

Hey xxMAGICxMAJAKxx! For assistance with subscriptions and billing, you will need to contact support

here. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

If you owed an amount but paid it off it can take up to 48 hours to clear the system. If you still are not allowed to play online by this afternoon then I would recommend contacting phone support and speak with billing to let them know the amount owing
was paid off.

If you live in North America dial 1-800-469-9269

Your Gamer Tag shows you are a gold member. You can verify your subscription at commerce.microsoft.com. are you certain you are logging in with the correct information? Otherwise you will need to contact support again.

My xbox one won,t let me play games

There was a free to play weekend last week so everyone could play online for a few days & not need a gold subscription.That is now over so to continue to play online you will need to buy a xbox live gold sub.