I bought Xbox Live Gold, but it says I don't have Gold.

Discus and support I bought Xbox Live Gold, but it says I don't have Gold. in XBoX on Consoles to solve the problem; I checked my transaction list and I bought Xbox Live Gold on 01/26/18, but now I'm getting the message to join Gold and I cannot play online or talk... Discussion in 'XBoX on Consoles' started by RyanBac0n, Feb 19, 2018.

  1. RyanBac0n
    RyanBac0n Guest

    I bought Xbox Live Gold, but it says I don't have Gold.


    I checked my transaction list and I bought Xbox Live Gold on 01/26/18, but now I'm getting the message to join Gold and I cannot play online or talk with friends in party chat. I have tried removing then re-adding my account onto my console, but that hasn't
    done anything.

    :)
     
    RyanBac0n, Feb 19, 2018
    #1
  2. Aid3lis
    Aid3lis Guest
    Purchase or Renew 1st Xbox LIVE Online Gold Membership

    i have bought 1st xbox live gold membership and in xbox live rewards says i should get 100 MP but i don't get it
     
    Aid3lis, Feb 19, 2018
    #2
  3. Gold membership

    I bought Xbox Live for my Xbox 360 on the internet, I double checked and it says I payed for it and am gold. But when I go online to pay, it says I don't have gold. Pls I need help
     
    powerful guy123, Feb 19, 2018
    #3
  4. WPAK
    WPAK Guest

    I bought Xbox Live Gold, but it says I don't have Gold.

    Hi there,

    please double check http://account.microsoft.com/services to see if the subscription is showing there.

    If the subscription shows, try the following steps

    Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

    Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    Restart or Power Cycle Xbox One Console

    Redownload your profile

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at

    Contact Us | Xbox Support

    Let us know the results
     
  5. WPAK Win User

    I bought Xbox Live Gold, but it says I don't have Gold.

    Hi there,

    please double check http://account.microsoft.com/services to see if the subscription is showing there.

    If the subscription shows, try the following steps

    Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

    Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    Redownload your profile

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at

    http://support.xbox.com/contact-us

    Let us know the results
  6. XxShiv4xX Win User

    Xbox live gold bug

    i have the same problem... i bought xbox Live gold 12 months... Gold is active, i can download the game with gold, but i Can't stay in party chat, says that i don't have the gold, but is not true cause is active... support don't have me a solution...
  7. Spiral king 101 Win User

    Xbox live gold

    I bought Xbox live gold and it still says i donnt have Xbox live gold
  8. Miss Ghidorah Win User

    I have Xbox live gold but it's saying I don't.

    Hi Haszed,

    Sorry to hear about any frustration this may have caused. Unfortunately, we're unable to assist with Xbox Live Gold and billing issues here on the public facing forums. You will need to speak directly with phone
    or chat support
    for further assistance.



    If you have any additional Xbox related questions, please do not hesitate to ask us! We're here to help.

    _______________________________________________________







    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  9. Boojaj Win User

    Connection Error-"Your Gamer Profile does not have the correct permission to access Xbox Live functionality."

    okay I have bf4 and whenever I try to play online it says I don't have the correct Xbox live functionality. So i try to redeem my Xbox live Gold code and i get error code 801612fb and this is the 2nd Xbox live gold membership I have bought.
Thema:

I bought Xbox Live Gold, but it says I don't have Gold.

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