i bought xbox live but i can’t play any games online with it still how can i fix that?

Discus and support i bought xbox live but i can’t play any games online with it still how can i fix that? in XBoX Games and Apps to solve the problem; a couple days ago i bought an xbox live subscription but when i went to play a game online it brought up the subscription page but the only option was... Discussion in 'XBoX Games and Apps' started by ㅤ ㅤㅤ1, Oct 14, 2023.

  1. ㅤ ㅤㅤ1
    ㅤ ㅤㅤ1 Guest

    i bought xbox live but i can’t play any games online with it still how can i fix that?


    a couple days ago i bought an xbox live subscription but when i went to play a game online it brought up the subscription page but the only option was ultimate now after a couple days to see if it works it doesn’t even after i’ve factory reset my xbox

    :)
     
    ㅤ ㅤㅤ1, Oct 14, 2023
    #1
  2. Darhyl Amizola Win User

    i bought xbox live but i can’t play any games online with it still how can i fix that?

    I would also like to add that for the subscription you will need to have an active "Xbox Game Pass Core" or "Xbox Game Pass Ultimate" subscription in order to play online.*

    Sorry.
  3. Darhyl Amizola Win User

    i bought xbox live but i can’t play any games online with it still how can i fix that?

    Hi there! I'm more than happy to help you!

    I'm sorry you are experiencing this with your Xbox subscription. No worries, let me help you sort this out.

    Kindly confirm if your purchase was successful and your subscription is active by signing your account on account.microsoft.com > Payment and Billing > Order History

    From there, check if your Xbox subscription was successfully purchased. You can also check if your subscription is active on account.microsoft.com > Services and Subscription.

    I would also like to add that for the subscription you will need to have an active "Xbox Game Pass Core" or "Xbox Game Pass Ultimate" subscription. Xbox Live Gold was already replaced by Xbox Game Pass Core back on September 14th. You may also check this link for reference:

    https://news.xbox.com/en-us/2023/07/17/xbox-game-pass-core/

    Best Regards,
    Darhyl
  4. DeloBihh Win User

    xbox 360

    Uhmm i just bought an xbox live gold membership on my xbox 360 and I still can’t play online.
  5. Shaun Foley Win User

    CAN’T PLAY ONLINE WITH THE GAME PASS CORE !!

    Same!!! This is bs that I can’t play online when everything was fine with xbox gold and game pass how it was before. I bought core and it has been working in and out, hope they fix this ASAP
  6. Mr ludicolo69 Win User

    I put in my Xbox love pre-paid code but it still says I don’t have live

    And I can still access free with gold games I just can’t play online on any
Thema:

i bought xbox live but i can’t play any games online with it still how can i fix that?

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