I bought used X box One S, where do I find the product code ?

JustynaGoslawska · Jan 2, 2022

Purchased the X box S (used ) and can't use a game (on a disc) without the code . Please could you advise?

Thank you

:)

Francia J.

Hi JustynaGoslawska, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

May I ask what exactly happen why is it asking you for a product code? If you can provide the exact message that you're getting that would be great so I can check that for you.

Also, if you have a disc copy of the game, you just simply insert the disc then the installation will immediately start, and once completed you can then launch the game.

JustynaGoslawska

It a Rush game (disc) console exclusive

ngocphi

Huh you don't dlc yes but not disks

Which game is it

If a ea title you don't need the online pass anymore

JustynaGoslawska

Hello Francia

Thank you for your response.

I am fairly new to x BoxOne consoles and I had to open Microsoft account. After the new account it asked me for product code, have no idea why.

But finally managed to make the disc game work (after some verifications and installation) for my happy child. 🙂

Yombi

Hi!

So I got an Xbox One S a few months ago and was looking on the box and it said that it comes with a free month of gamepass so where do I find that code for it?

Thanks, SuperSherman44

Hey!

In my case a Card with a gift key for gamepass was in the box.

A green pice of paper.

I bought used X box One S, where do I find the product code ?