I bought the Xbox game pass ultimate, but i cannot get access to it

Discus and support I bought the Xbox game pass ultimate, but i cannot get access to it in XBoX on Windows to solve the problem; Today, I bought the Xbox Game Pass Ultimate only for the perks it has, but I don´t have access to it. I got it in a Microsoft Store (online) from... Discussion in 'XBoX on Windows' started by BrianXu25, Oct 22, 2020.

  1. BrianXu25
    BrianXu25 Guest

    I bought the Xbox game pass ultimate, but i cannot get access to it


    Today, I bought the Xbox Game Pass Ultimate only for the perks it has, but I don´t have access to it. I got it in a Microsoft Store (online) from another country, where I do not live because of my Paypal.


    I bought the Xbox game pass ultimate, but i cannot get access to it [​IMG]


    As you can see, I do not have a section that says "Game Pass" and there should be the perks, which I want.

    Thank you for your attention.

    :)
     
    BrianXu25, Oct 22, 2020
    #1
  2. Smwutches Win User

    I bought the Xbox game pass ultimate, but i cannot get access to it

  3. BrianXu25 Win User

    I bought the Xbox game pass ultimate, but i cannot get access to it

    Sorry for sharing my information, i didnt know that, and thank for your help. But is there a way to get my money back?
  4. Smwutches Win User

    I bought the Xbox game pass ultimate, but i cannot get access to it

    Since your account region and physical location do not match, it will cause issues with content that's region restricted. Since you're in a region that's not supported, you won't be able to access that content.

    Also, you should not share your account information with others. That does violate the code of conduct and can put you and your friends at risk for being banned.
  5. Smwutches Win User

    I bought the Xbox game pass ultimate, but i cannot get access to it

    Do you live in a country that's not supported?
  6. Smwutches Win User

    Xbox game pass says I need to buy again for PC

    It depends on what you bought. There's Game Pass for Console, Game Pass for PC, and Game Pass Ultimate.

    If you only bought Game Pass for console, then it won't work on a PC.

    Game Pass Ultimate includes both version of Game Pass plus a Gold subscription. So if you bought Game Pass Ultimate, you should have access in both places.
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I bought the Xbox game pass ultimate, but i cannot get access to it

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