I bought the offer of the game and the game disappeared 1 week later

Rosana Claudia · Jun 3, 2017

I bought the offer of the game and the game disappeared 1 week later

:)

Typhootea · Jun 3, 2017

XBOX Gold but free game now says I don't own it

Hi

Well its was definitely in the games with gold last week, that's where I got the unlock code from and played the full game, until a couple of days later when it disappeared from the store along with the unlock :-(

kingfox12175477 · Jun 3, 2017

Help

Sorry, I need help about a week ago I bought the ea acces in the online store of xbox today I suddenly do not have it as if it disappeared that I do (I have not taken more than 1 week)

Smwutches · Jun 3, 2017

The game was also free to play for a few days. You may want to go to
http://commerce.microsoft.com to verify whether the purchase actually went through or if you had downloaded it for free.

Smwutches

The game was also free to play for a few days. You may want to go to
http://commerce.microsoft.com to verify whether the purchase actually went through or if you had downloaded it for free.

Typhootea

Hi

Well its was definitely in the games with gold last week, that's where I got the unlock code from and played the full game, until a couple of days later when it disappeared from the store along with the unlock :-(

Smwutches

Contact support and speak to billing to see if they can push it through. http://support.xbox.com/contact-us

xxxTIMBURYxxx

Check your purchase history online here: https://account.microsoft.com/billing/orders/ .

If your purchases are listed and you are still unable to access/redownload your games, I recommend contacting Xbox Support regarding the issue. https://beta.support.xbox.com/contact-us

Reactor Leak SF

Another question to ask, what games were they just on the very remote possibility that since purchasing these games they’ve been delisted from the Microsoft store

I bought the offer of the game and the game disappeared 1 week later