I bought the criminal enterprise starter pack and It won't work

The add-on I bought as a gift for my friend was the criminal enterprise starter pack with megalodon shark card bundle

Hi there! This is Virginia O.

I understand that you are experiencing issues receiving Criminal enterprise starter pack for GTA 5 online.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please verfiy the purchase by checking your Order history by going to https://account.microsoft.com>; Order history.

When you see the order there it means your purchase was successful.

And to check it in-game please sign out your account.

Relaunch the game and then sign in.

Next is to check if the pack is activated in game. To do this, go to Pause Menu > Online > Criminal Enterprise Starter Pack and see if it shows as purchased.

If it still says you need to buy it, Kindly restart the game as well as the console.

If the issue persist after performing the troubleshooting steps, kindly wait for Rockstar’s servers to process the pack because it can take up to 72 hours to appear due to Rockstar’s servers.

Thank you for your cooperation.

Sounds good. But the already purchased Criminal Enterprise Starter pack will work finally if we buy GTA V?

Thanks Ezequiel, so we must purchase GTA V first? And if we already purchased the Criminal Enterprise Starter pack, will it work once GTA V is purchased?

Thanks

I got the GTA V it includes GTA v and GTA V online with criminal enterprise starter pack and I cant play GTA online idk what's going on with that do u have to get game pass for it.