I bought the cfb 26 and madden 26 mvp bundle in April but it says I didn’t buy it but I...

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please check to see if your game purchase is listed in your order history via this website

https://account.microsoft.com/billing/orders

If you can't see it, make sure you choose the "All Available" filter and that you're logged into the correct account.

Please let me know if you manage to locate the purchase with the status "Completed"

Best regards.

It only says pending on it thank you for giving me the link to see it

Hi mat.d4041, I’m an Xbox Expert and fellow gamer. I know how frustrating it is when you’ve already paid for a bundle and not everything shows up like it should—especially with pre-orders and early access perks.

Here’s what might be going on with your MVP Bundle:

College Football 25 Preload vs. Madden 26 Availability – Right now, only College Football 25 is available for pre-install. Madden 26 hasn’t officially opened up for preload yet, even if it's part of the bundle. That’s normal for multi-title packages.

Check Full Purchase Details – Head over to your Microsoft account order history here:

https://account.microsoft.com/billing/orders

Confirm the MVP Bundle shows as “Completed” or “Pre-ordered.” If it’s all listed under one transaction, you’re good.

Where Madden 26 will appear later – As we get closer to Madden 26’s launch or preload window, it should appear in your My games & apps > Full library > Owned games section automatically.

If it still doesn’t show closer to release, you can manually search for Madden 26 in the store while logged into the same account and check if it says “Owned.”

Just a heads-up: this is a public forum, and I can’t make any changes to your account or bundle access, but I’m here to help walk through it all.

Please let me know if you need any further assistance. Looking forward to your response.

you would have to ask EA when they're going to start pre-orders

But it really doesn't matter because it's digital, and the game isn't out for another two months or more. It's not like they're gonna run out

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. I believe you can start pre-ordering the game today. Could you try pre-ordering the game on this link https://www.xbox.com/en-US/games/store/ea-sport...? Make sure you're signed in to the account you wish to have the game.

If you use a Microsoft balance to pre-order a game, I believe you will be charged right away unless if your account balance is lower than the amount you have authorised for pre-order billing, the remainder will be taken from your credit card.

For more information about pre-orders, you can click here: https://support.xbox.com/en-US/help/subscriptio...

Hope this helps. Let me know if you need further assistance.