i bought skate 3 on microsoft store and vant play it ?? and cant refund

I know that Microsoft cant refund if i bought it from a retailer.

I bouht the game twice.

1 time in the Microsoft Store. They got my money but i never got the game.

2 time i bought it in a retailer store.

Now i want my money back from Microsoft for the game i bought in there store.

Microsoft removed the game i bought in the retailer store......

The Support cant help me. I tried it 3 times but they dont understand that..... -.-

I paid 140€ and got nothing now -.-

I bought skate 2 like 2 wewks ago and it worked fined but i bought sake 1 and skate 3 about 5 days ago and same issue i talk with microsoft that told me to talk to ea that told me it was a microsoft issue

And Skate 3, which I just bought for $2

yeah Microsoft cant really help you to much I would go to the store you bought it from show proof of the game not working and try to get a refund. make sure to use trusted sites or stores.

Hi there isdanistrafgilles,

Thanks for reaching out here in Xbox Forums. As mentioned by XBF Javier, if the region is correct on the Microsoft store and account, the digital content may not be available in your region. I recommend reaching out to the game publisher for more assistance
with the game region availability. Try this link to submit a ticket:
Skate 3 Support Forums.

Hope this helps.