I bought robux but it didn't show up on my account

Discus and support I bought robux but it didn't show up on my account in XBoX Games and Apps to solve the problem; I bought robux on the Microsoft store and it didn't show up on my account I tried refunding it but I'm out of refunds I hope this gets resolved I... Discussion in 'XBoX Games and Apps' started by Esaiah Johnson, Jul 10, 2022.

  1. I bought robux but it didn't show up on my account


    I bought robux on the Microsoft store and it didn't show up on my account I tried refunding it but I'm out of refunds I hope this gets resolved I either want my 20 dollars back or my robux

    :)
     
    Esaiah Johnson, Jul 10, 2022
    #1
  2. Esaiah Johnson Win User

    I bought robux but it didn't show up on my account

    It appears there as completed
  3. JosefLBohorquez Win User

    I bought robux but it didn't show up on my account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Esaiah

    Sorry to hear that mate, if you double check your Microsoft account order history, the transaction appears there or not yet?
    https://account.microsoft.com/billing/orders

    If yes, appears as approved?

    Please let me know, I'll be waiting for your reply
    Greetings from another Microsoft user
  4. Kinglopez91182 Win User

    Microsoft gift card redeemed for Robux but Robux money not showing up in account

    Hello,

    My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
    money but it's just not showing up in his robux account....
  5. steeledwand7664 Win User

    I bought robux and it didn't arrive in my account

    You would need to talk to the roblox publisher. Here is a link to there help page that deals with your situation.

    Roblox help page
  6. Kayece Jan Mae Amizo Win User

    I Bought Robux But Didn't Get It??

    Hi Holly,

    Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

    Based on your description, it sounds like you purchased Robux through the Xbox app. Please note that the Robux you bought are specifically for players on the Xbox console. The Robux will be credited to your account when you sign in on the Xbox console.

    If you would like to request a refund for your purchase, please refer to the link below and follow the provided guidelines.

    https://support.xbox.com/help/subscriptions-bil...

    I hope this helps. If you need more assistance, please let me know.

    Stay Safe!
Thema:

I bought robux but it didn't show up on my account

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