I bought robux but it didn't show up on my account

It appears there as completed

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Esaiah

Sorry to hear that mate, if you double check your Microsoft account order history, the transaction appears there or not yet?
https://account.microsoft.com/billing/orders

If yes, appears as approved?

Please let me know, I'll be waiting for your reply
Greetings from another Microsoft user

Hello,

My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
money but it's just not showing up in his robux account....

You would need to talk to the roblox publisher. Here is a link to there help page that deals with your situation.

Roblox help page

Hi Holly,

Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

Based on your description, it sounds like you purchased Robux through the Xbox app. Please note that the Robux you bought are specifically for players on the Xbox console. The Robux will be credited to your account when you sign in on the Xbox console.

If you would like to request a refund for your purchase, please refer to the link below and follow the provided guidelines.

https://support.xbox.com/help/subscriptions-bil...

I hope this helps. If you need more assistance, please let me know.

Stay Safe!