I bought robux and I regret it and tried refunding it and they didn’t want too

I wasn’t abusing it, i bought bundles that came with 1000 apex coins and the first bundle didn’t give me it, or the second bundle so i tried to refund those and it worked, so i tried to buy the normal $9.99 apex coins separately from the bundle and still didn’t receive the coins.

Hi there! This is Virginia O.

I understand that you want to get a refund however it was denied.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

When it comes to denied refund, all you have to do is to reply to the notification email that you have received from the Refund.

And on your reply, kindly give them an acceptable/valid reason why you really need the money back for it'll be reviewed by the Department who handle refunds.

Thank you for your cooperation and have a great day!

I bought an Xbox gold card tried to put in code it didn’t work want to know why

This same thing is happening to me. But the game was Apex Legends. I bought a $20 pack of apex coins and didn’t receive the coins. Though the purchase was in my billing history. Even if I wanted to refund it I can’t, I’m out of refunds. This is happening on Xbox.

This didn’t work for me I am having the same issue bought an expensive game and it won’t download.

It’s showing in the purchase history and in the store as owned but it will not download.

I want a full refund as this is ridiculous.