I bought Resident Evil 7 in February, only got 3,000 points back.

Discus and support I bought Resident Evil 7 in February, only got 3,000 points back. in XBoX Rewards & Social to solve the problem; Yes, I was gold at exactly the time I bought it but I did just renew another month right before I did. Still, I bought it when I was gold and I'm short... Discussion in 'XBoX Rewards & Social' started by Trinitarian-CA21C929-AAF7-47A0-8AD9-7D8B9889F23A, Mar 9, 2017.

  1. I bought Resident Evil 7 in February, only got 3,000 points back.


    Yes, I was gold at exactly the time I bought it but I did just renew another month right before I did. Still, I bought it when I was gold and I'm short 3,000 credits. PLZ fix.

    :)
     
    Trinitarian-CA21C929-AAF7-47A0-8AD9-7D8B9889F23A, Mar 9, 2017
    #1
  2. My rewards aren't adding up. Customer Service said post here.

    I checked out my rewards statement and its not adding up. The statement said I only earned 3,000 points for February, although It did register the preorder punch card for 15,000 points. However, 3,000 points is only for spending $30, I spent more. In February
    I spent $79.99 on Halo Wars 2, $59.99 on Resident Evil 7 and I preordered Mass Effect Andromeda for $69.99. In March I already spent $119.00 but I dont think thats supposed to show up yet. For February though I spent $209.97. I'm a gold subscriber, 5-star
    VIP and supposed to get 10% back. Thus for the month of February statement on games I should have 21,000 not 3,000 points coming to me. Therefore, I'm not getting the credit I'm supposed to. I have 18,000 credits not accounted for, which is $18 dollars.

    I called customer support but thet sent me here, so plz look into this. I base the method of buying games digital, since I SUPPOSED to get 10% back on what I buy.
     
    Trinitarian-CA21C929-AAF7-47A0-8AD9-7D8B9889F23A, Mar 9, 2017
    #2
  3. PowerCanine3859, Mar 9, 2017
    #3
  4. I bought Resident Evil 7 in February, only got 3,000 points back.

    and yes im a 5 star VIP 10% back
     
    Trinitarian-CA21C929-AAF7-47A0-8AD9-7D8B9889F23A, Mar 9, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Trinitarian,

    Apologies for the inconvenience. I can confirm that our system interpreted your renewal as a break in service, which caused you to be Rewarded at a free level. We will duplicate this Credit event to reflect the double amount you should have received from
    being Gold. You should see this adjustment by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Trinitarian-CA21C929 Win User

    I bought Resident Evil 7 in February, only got 3,000 points back.

    and yes im a 5 star VIP 10% back
  7. XBLRewards8 Win User

    I bought Resident Evil 7 in February, only got 3,000 points back.

    Hello Trinitarian,

    Apologies for the inconvenience. I can confirm that our system interpreted your renewal as a break in service, which caused you to be Rewarded at a free level. We will duplicate this Credit event to reflect the double amount you should have received from
    being Gold. You should see this adjustment by the end of next week.
  8. ENVY MY TALENT Win User

    Bought Resident Evil Game+Movie Deal - Deluxe Edition and am missing the movie code

    I'm surprised you got the purchase history showing the movie deal. Mine used to show the movie deal on mine and now it just shows that I bought resident evil 7 deluxe edition only which is total BS.
  9. BarrelBurrito01 Win User

    Leaks or rumours of RE 8.

    I like a first person resident evil continuing. But it needs to go back to the old resident evil with more puzzles. Also something diffrent from an unstoppable enemy like the dad from resident evil 7, mr x from resident evil 2 and nemesis from resident
    evil 3. And maybe not trying to be like the resident evil movies, how resident evil 5 and 6 kind of did. Maybe no more vehicle levels too 😀.
  10. ThisGameIsSucky Win User

    (Discussion) Favorite horror game you have played?

    I'll for sure agree with Outlast being up there as one of the best horror games of all time/being my personal favorite. A close second to being my favorite is Resident Evil 7. It reimagined the Resident Evil series in a refreshing way since the flop of
    RE6. I think by brining Resident Evil back to its roots grounded in horror, Capcom got a whole new generation of gamers back into playing Resident Evil either again or for the first time. The atmosphere, ambience, and everything in between thanks to the RE
    Engine is really something to be admired.
Thema:

I bought Resident Evil 7 in February, only got 3,000 points back.

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