i bought remnant 2 from microsoft store, and i wanted to install it on my pc but i coudnt,...

Discus and support i bought remnant 2 from microsoft store, and i wanted to install it on my pc but i coudnt,... in XBoX Games and Apps to solve the problem; I bought remnant 2 from Microsoft store, and I wanted to install it on my pc but I couldn't, there is any solution for this issue?... Discussion in 'XBoX Games and Apps' started by GinTokiSAKATA, Aug 13, 2023.

  1. i bought remnant 2 from microsoft store, and i wanted to install it on my pc but i coudnt,...


    I bought remnant 2 from Microsoft store, and I wanted to install it on my pc but I couldn't, there is any solution for this issue?

    :)
     
    GinTokiSAKATA, Aug 13, 2023
    #1
  2. EzequielNeves19 Win User

    i bought remnant 2 from microsoft store, and i wanted to install it on my pc but i coudnt, there is any solution for this issue?

    Hello GinTokiSAKATA how are you?
    My name is Ezequiel. I'm an Independent Consultant. Unfortunately your purchase of the game is only licensed to play on XBox Series X and Series S.
  3. itsnotme46 Win User

    Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet they are available on my Xbox console.

    I'm aware that there are some games not available on gamepass for Windows 10, that are available for consoles. The games I've mentioned aren't part of that list, though.

    For example this page is for Remnant: From the Ashes -

    https://www.microsoft.com/en-gb/p/remnant-from-the-ashes/9pbhxgwzts2n?activetab=pivot:overviewtab

    On it it clearly states "You can play Remnant: From the Ashes with Xbox Game Pass for PC or buy it to own." and I can select the 3 dots, "Install on my devices", select my PC and it installs the game on my PC without issues. But I'm not able to play it, because it's "not available" for me and I get the same error code 0x803F8001.
  4. Dylan Parsons1 Win User

    I bought the deluxe edition for Minecraft but I didn't get any of the items from the deluxe DLC, only the base game.

    It is the PC edition of minecraft, i just bought it on the microsoft store on my PC 2 days ago
  5. PaXxAT Win User

    Bought a Game in Microsoftstore never got it

    I know that Microsoft cant refund if i bought it from a retailer.

    I bouht the game twice.

    1 time in the Microsoft Store. They got my money but i never got the game.

    2 time i bought it in a retailer store.

    Now i want my money back from Microsoft for the game i bought in there store.

    Microsoft removed the game i bought in the retailer store......

    The Support cant help me. I tried it 3 times but they dont understand that..... -.-

    I paid 140€ and got nothing now -.-
  6. Fatima_J Win User

    I want to transfer my Minecraft I bought on Microsoft store to another pc

    Hi Christi Holden ,

    Good day!

    I really do appreciate your response.

    In this case you are best to request all back from support. There may be something going on with the purchase.

    When you go to Contact Us to get it to request a chat follow these steps:

    Step 1 ----select Xbox One

    Step 2 ----select see other options then subscription changes

    Step 3-----select show contact options
    Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

    Thank you for understanding.

    Truly Yours,

    Fatima

    Microsoft Moderator
Thema:

i bought remnant 2 from microsoft store, and i wanted to install it on my pc but i coudnt,...

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