I bought rainbow six siege and the year one and two operator packages and they don’t work...

Hey Ricardo, it’s just one game (rainbow six siege) that won’t let me play, all my other games I can play, online as well which means my gold still works and my buddy who bought the one game(rainbow six) he can still play it on his console. But since I bought the game pass it the Xbox thinks I don’t have rainbow six and I’ve been playing it for 2-3 years, now after game pass running out it won’t let me play

Hey there!

Sorry to hear you are running into these issues with this update. It looks like there is a known issue with the operators not being available for Xbox One pass holders. Go ahead and click on the following link for more information.

Rainbow Six: Siege - Year 4 Season 1 Operators Not Available For Xbox One Pass
Holders

If the workaround is not working you can always open a support case through the Ubi support page.

I hope this helps.

Hello Lucas Browning,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com)), as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,



Microsoft Community Moderator

I tried this and it didn’t work I play on Xbox.

Hi Lucas Browning,

Thank you for your update.

You may need to uninstall and reinstall the game and try to reinstall with add-ons in the same time.

Thank you,

Microsoft Community