I Bought minecraft java on my old computer, and i cannot download from minecraft.net nor...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Maaz

Sorry to hear that, if you're not able to see Minecraft Java edition as purchased in minecraft.net. That means you're not using the correct account / the account that owns the game

If you're more than sure about this, please find in your email inbox the confirmation email from Minecraft about this purchase. There you can find the transaction ID linked to your account.

With that proof of purchase you can contact Mojang support and they can look what's going on with your purchase and link the game if necessary to your account

Hey,

I tried it, it didn't work. The thing still says about gamepass.

I think the issue is that microsoft doesn't know I had purchased minecraft from minecraft.net. I cannot see it anywhere in my orders history.



Edit: Also, there is no Minecraft JAVA edition in the store. So I downloaded the minecraft installer from minecraft.net and it communicated with the store and same issue.

I purchased it from minecraft.net Bedrock&Java Edition and it was 29.99 dollars, and I bought it with the paypal.

But I still have the receipt about me purchased minecraft bedrock from year and half ago.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I recommend you read the article below, they are instructions from the game developers.

https://help.minecraft.net/hc/en-us/articles/36...

*If this doesn't work, you will need to contact him, to do this use the link below.

https://help.minecraft.net/hc/en-us/requests/new

*Thank you in advance for contacting us, it is always a pleasure to help the community.

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.