I bought Minecraft for friends abroad and they cant redeem it, now I want to refund it but...

Discus and support I bought Minecraft for friends abroad and they cant redeem it, now I want to refund it but... in XBoX on Windows to solve the problem; HELP PLEASE - why is it so hard and frustrating to contact Microsoft support and to get a refund for items bought, and why is there no disclosure that... Discussion in 'XBoX on Windows' started by Shantoie, May 22, 2024.

  1. Shantoie
    Shantoie Guest

    I bought Minecraft for friends abroad and they cant redeem it, now I want to refund it but...


    HELP PLEASE - why is it so hard and frustrating to contact Microsoft support and to get a refund for items bought, and why is there no disclosure that the purchase wont work in another region. This is unacceptable.

    :)
     
    Shantoie, May 22, 2024
    #1
  2. Gerardo CG Win User

    I bought Minecraft for friends abroad and they cant redeem it, now I want to refund it but I dont see the refund option on the portal, and there is no way to contact Microsoft billing????

    Hi there Shantoie, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund for the gift, please follow these steps:

    1. Click on the link below, which will take you to a form that you need to fill out with all the necessary details:

    https://support.xbox.com/forms/request-a-refund

    2. You can find the order number for the purchase by visiting this website:

    https://account.microsoft.com/billing/orders/

    3. Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

    Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

    I hope this helps, and if you have any more questions, please let me know.

    Kind regards,
    Gerardo.
  3. iamnotcodey Win User

    Request a refund !

    I just bought a redeem code and can't activate it now and I want a refund.
  4. Jena Makarov Win User

    3, 12 month gold cards

    Gold subs are now region locked? When did that happen? Sent a subs to friends abroad a few years back and they could redeem them with no problem.
  5. lucasmcgovern Win User

    Forza horizon 4

    i bought the game just to play with friends and i cant refund it now because i have too many hours in game
  6. lucasbernal1 Win User

    minecraft gift code

    Also my friend just told me that he cant refund minecraft because you need 10 minutes of gameplay to be able to refund it and the problem is i cant even install so is there just no way to refund the game?
Thema:

I bought Minecraft for friends abroad and they cant redeem it, now I want to refund it but...

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