I bought minecraft a long time ago, and played it just a week before, but now i am being...

Discus and support I bought minecraft a long time ago, and played it just a week before, but now i am being... in XBoX Games and Apps to solve the problem; i do not want to call in microsoft. i'm about to go to sleep and it's not that urgent, but i will do it after i wake up in case a fix isn't found. And... Discussion in 'XBoX Games and Apps' started by Vedran Ille, Nov 23, 2022.

  1. Vedran Ille
    Vedran Ille Guest

    I bought minecraft a long time ago, and played it just a week before, but now i am being...


    i do not want to call in microsoft. i'm about to go to sleep and it's not that urgent, but i will do it after i wake up in case a fix isn't found. And i only have 1 account so i can only login with that 1 account, so if your suggestion is to recheck my account i logged in with, kindly piss off. I believe the problem is an error in their database that made me lose minecraft. To anybody about to say that is extremely unlikely, i would say losing minecraft on my account is even more unlikely. i even still have the code mojang gave me when i bought it so i have proof that i have it. I also have been having issues with minecraft not being able to contact mojang authorization servers for a while so if anyone has an answer for that as well please tell me.

    One last thing, before not being allowed to play it, i clicked on the buy it now thing in the launcher and it told me i already bought minecraft, and then the launcher said it had trouble fetching my information from the servers and the buy it now thing is now prompting me to buy minecraft.

    Also i already tried unistalling the launcher AND deleting the .minecraft folder. didn't work.

    :)
     
    Vedran Ille, Nov 23, 2022
    #1
  2. Vedran Ille Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    Hello Josef

    I am able to login to all my other games without issue. It is only Minecraft that has started having issues as of recently. I have also came into contact with Mojang before Microsoft support, and it was there I was advised to contact you. They told me "Minecraft uses a Microsoft account to access the game"

    The only thing Mojang support told me could be an issue, is the fact that I could have connected accidentally with a different account, but seeing as I have only one account, that cannot be the issue. As I already mentioned I also completely uninstalled the Minecraft Launcher together with the .minecraft folder, yet the problem persists.
  3. JosefLBohorquez Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    Hi Vedran
    I asked that because I saw some players reporting something similar with Minecraft
    It seems that it’s an issue affecting some players.

    Are you able to install the Minecraft launcher on another PC and see if the same happens once you try to sign in with your account?
  4. JosefLBohorquez Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    If the issue is happening only with Minecraft, seems to be an issue with the game itself and not your account

    Please try using a different PC when possible, that could help to identify the problem easily
  5. Vedran Ille Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    Hi Josef.

    Unfortunately, I do not have access to another PC to install Minecraft on, and even if I did, this is the PC that I use for playing games, and having fun, so I hope you weren't gonna suggest playing Minecraft on a different PC. Also excuse me for not replying fast, as I have a lot of little things to take care of at the moment, and my free time is currently limited.
  6. Vedran Ille Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    Hello Josef.

    The error i mentioned that happened after i clicked buy it now the first time and it said i do indeed have minecraft. After clicking ok, and error saying "sorry we were unable to get your account information. please restart your launcher" appeared in the top left. When i restarted nothing changed and when i clicked buy it now again i am now instead prompted to buy minecraft again.
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I bought minecraft a long time ago, and played it just a week before, but now i am being...

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