I bought Forza 6 some DLC for it and Resident Evil 6 when i was in the preview program a few ...

I need help ASAP i spent almost an hour with chat support trying to solve this problem and they couldn't help me out with this issue so they sent me here

I just want to be able to play the things i paid for

:)

 

having trouble re-downloading RE6 on Xbox One thats on my 360...

Hello. About a month ago I downloaded Resident Evil 6 for XBox360.

Last week, I got an XBOX One.

I have been able to redownload all my other games that I had from my 360 onto my One with no problems, but when I search and find Resident Evil 6 on the XB1 it is saying it 19.99 to download...

Am I missing something? How can I re-download RE6 onto my XB1, since I already paid to download it onto my 360 a few weeks ago...

THanks!!

 

Why Must I Trick Myself?

I trick myself all of the time. I didn't want Dishonored or Resident Evil 6, but I still went out and bought them. Truth is, I had some things to trade in and I was going to use store credit for a new headset. I was standing in line and then, before I knew
it, I had Resident Evil 6..

 

This is a known issue.You would need to post in the preview forums here forums.xbox.com/.../default.aspx

 

Sorry,somehow I missed the part where you said you left the preview despite it being in huge letters lol.

This is from the preview forums:

Hey everyone,

We've received reports from users that games purchased on their latest Xbox One update Preview console will not launch or install on other Xbox One consoles, or on their console after it has been un-enrolled from Preview.

This behavior is called out in the known issues for the latest Xbox One update:

Thanks for helping us test the latest Xbox One update! We’re eager to show off the new features and experiences we’ve been working on. We’ve noted below a few important things to be aware of before you jump in.

Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.
  
• Games purchased via Xbox.com can be played on any console.
• Games purchased on a console running the previous update can be played on any console.
  

When the latest Xbox One update is released to the public, this issue will be resolved and all games, apps, and DLC purchased on the Preview console will install and launch as normal on any Xbox One console.