I bought EAFC points from a 3rd party retailer but accidently bought them for PC, I...

Discus and support I bought EAFC points from a 3rd party retailer but accidently bought them for PC, I... in XBoX Games and Apps to solve the problem; I bought EAFC points from a third party retailer, but I accidentally bought them for PC, I’ve since redeemed them on my EA account and over 48 hours... Discussion in 'XBoX Games and Apps' started by tttyhg yhgt, Nov 27, 2023.

  1. tttyhg yhgt
    tttyhg yhgt Guest

    I bought EAFC points from a 3rd party retailer but accidently bought them for PC, I...


    I bought EAFC points from a third party retailer, but I accidentally bought them for PC, I’ve since redeemed them on my EA account and over 48 hours later they haven’t showed on my Xbox (as they were a PC code) is there any way I can transfer them or use them on Xbox without going back to the third party retailer ?

    :)
     
    tttyhg yhgt, Nov 27, 2023
    #1
  2. kyle_m4496 Win User

    I bought EAFC points from a 3rd party retailer but accidently bought them for PC, I actually use Xbox, is there any way to access the points or to put them onto my Xbox?

    Hi Tttyhg. My name is Kyle and I'm an independent advisor.

    Points can't be transferred between platforms unfortunately, at least not on Xbox's end. FC Points are handled by EA so you may want to get in touch with them about this.

    You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

    Thanks,
    Kyle
  3. Amit Vaswani Win User

    I bought EAFC points from a 3rd party retailer but accidently bought them for PC, I actually use Xbox, is there any way to access the points or to put them onto my Xbox?

    When you buy the game for pc, will the game continue from where you are now or will it start all over again (because you login with the same email). If so, then but the game and use the points and then go back to Xbox?
  4. MasterChief6925 Win User

    Rocket League Code

    I bought my gold through a 3rd party retailer not from Xbox directly.
  5. StuartATrueRed Win User

    Help my problem please

    Sorry, we can't help with codes bought from unauthorized 3rd party retailers.
  6. DigitalAssassin Win User

    xbox controller issues. "x" key is stuck.

    Hey mate, it depends where you got the console from. If you bought the console from a 3rd party retailer like Target you would have to go back to them to seek a replacement.

    -

    If you bought it from the MS store I would be getting in contact with them:
    www.microsoftstore.com/.../DisplayHelpContactUsPage
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