I bought CoD points for Call Of Duty: Modern Warfare and they don't show up

Hello @CristianMendoza5, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

I've stopped with Cod since Modern Warfare 2, I don't like buying modded forms of Call of Duty 4...

CoD will be presented by Infinity Ward, I deduce that it could be a Call of Duty: Modern Warfare 4...

Copy your order number for your purchased content follow this link to the virtual assistant https://support.microsoft.com/en-us...&partnerId=smc&referrer=support.microsoft.com type
in your problem and the virtual assistant will give you solutions. If that doesn’t solve your problem you I will be directed to a real working assistant. Tell them your issue and give them your order number, they will help you receive your content or give
you a refund.

I'm sorry, but this is thee Most misleading piece of advertising I have ever seen.

On the Store is clearly states

Call of Duty: Warzone

Includes:

Call of Duty: Modern Warfare II

Call of Duty: Modern Warfare II - Content Pack 4

When you download it requires campaign download. When you load up Warzone it takes you to an additional download page for Warzone and Modern Warfare II. Yet still requires you to pay.

Sorry but this needs correcting, at no point, anywhere does it state that all you get is Warzone. Why add, includes Call of Duty: Modern Warfare II if it doesn't. You need to either change this description to Call of Duty: Modern Warfare II - Warzone or your clearly in breach of false advertising.

Regards