I bought COD Black Ops cross bundle but I cannot play

Discus and support I bought COD Black Ops cross bundle but I cannot play in XBoX Games and Apps to solve the problem; I bought on december version cross bundle of COD Black Ops. I paid 74.99 euros. Now I have error message that my trial is finished and I need to pay... Discussion in 'XBoX Games and Apps' started by mauroVoerzio, Jan 29, 2021.

  1. mauroVoerzio
    mauroVoerzio Guest

    I bought COD Black Ops cross bundle but I cannot play


    I bought on december version cross bundle of COD Black Ops. I paid 74.99 euros. Now I have error message that my trial is finished and I need to pay more for play.

    I contacted Activision and they answered that is not his problem and contact Microsoft

    I was in chat with Microsoft and they suggested to reset Xbox One and reinstall all

    I did it but until COD not work

    I ask to refund my money because it's seem be a fraud, you sell a product (expensive) that not work and you don't give the necessary assistance.

    :)
     
    mauroVoerzio, Jan 29, 2021
    #1
  2. GMS1stLDYCannon Win User

    I bought COD Black Ops cross bundle but I cannot play

    Hello, do you have a trial version of COD still installed on your console? When you search the game in store does it show owned?
  3. Nursemorph Win User

    Call of Duty Black ops Upgrade to X/S

    From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

    From the Store page:

    "For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."
  4. Matthew Finerty Win User

    Xbox made me pay more

    COD: Black Ops II "II" Shirt Black - Male

    COD: Black Ops II Logo Hat Black

    Those are the things I bought, both 80 MSP, meaning 160 MSP in all.
  5. WonderfulWest Win User

    Black Ops 2: Care Package and Hardened Editions

    Must admit I think COD has gone a little stale, thata said I always liked WAW and Black Op more then MW so hopefully BLOPS2 will bring abit of fresh air back to COD. Fingers crossed and if not I always have HALO4 to play ;)
  6. Lil brambora boyz Win User

    Cold War asking me to rebuy the game

    yes, I had experienced this in the middle of the year...I actually even bought the game again and again, and it still wouldn't work, it kept telling me I had to buy..this went on for over a month..very frustrating ...anyways, what helped me was one of the bundles I bought , I think it was the gilded bundle for $19.99...well, that bundle was the problem...I went to the manage game and add ons option, and uninstalled/deleted it...after that, I was back at it, playing cod black ops coldwar...I truly hope this helps, if not, I really hope you'll find a fix sooner than later...good luck
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I bought COD Black Ops cross bundle but I cannot play

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