i bought black ops 2 but when i start the game everything is in french how do i change it...

Hi, Marco, I'm Luis a Xbox user just like you. Thanks for reaching out us here.
What is your current region?

I had the same issue on Friday the 28th of November with call of duty black ops 2! Also in Switzerland and just to mention it, the "german language" was written on the right of the screen and found it only because I scrolled down after I bought the game
and realized it was in german!

My xbox regional settings are Swiss and French language, I even changed it to France and French, all games are in German!

I tried phoning the support line, after answering questions, nothing happened. I tried requesting a call but the form refuses my phone number, says its not valid.

I'm really *** right now and I'd much appreciate a valid procedure to make contact with Microsoft so can get that game in French!

Thanks for your answers!

Oh and please, to make things better:

- how about displaying game descriptions in the same language as it is sold in. That way, we'd immediately see its the wrong language!

- I'm sure Black Ops 2 is available in French or English, so why doesn't it appear in the xbox store? I can only see german games!

Wait i know how to download a profile but how do i delete one but when i download the profile do i keep everything my black ops 2 prestige diamond guns all that stuff so when i download it. it wil lbe like i didnt do nothing like its just the same as my
old profile nothing changed

It disconnects to everything.

When I'm in the dashboard it does not work. When I go to start Netflix or black ops 2 it works for a while and disconnects.

how do I download the black ops 3 beta when I bought it through disc