I bought an Xbox controller and I have the serial number. I want to know if this is...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Here's a helpful thread from our community as well:

https://answers.microsoft.com/en-us/xbox/forum/...

Also, you can try registering the controller by signing in to https://account.microsoft.com/devices.

Unfortunately, because i bought the elite controller on its own, i cant seem to register it. When asking where to find the serial number there is no option for the xbox elite series 1. Other people have said unless you bought the package (Which i didn't)
there the serial number option doesn't register the serial number of the controller. the only way to register a xbox elite controller is to by the paddle package and then the serial number is accepted. Personally i don't want to have to buy something just
to be able to see if a warranty is still active.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

your device number exists in two places, on the sticker, and on the invoice, if the controller was purchased along with the xbox, the repair opens with the console number.

the controller has a 90 day warranty with microsoft, unlike the console which has a year.

hi

Tell me in the controller serial number can be determined I bought original or fake?

serial numbers:

I bought it in a 3rd party seller in Amazon. Everything is normal except the box do not have any serial# with it and the sticker with serial number in the battery is missing..The box is in perfect shape and there is no trace that the serial sticker in the box has been removed.

The seal of the box is the same with the other xbox controller I bought. And its sealed when I opened it. The DLC code also works.