I bought all version of black ops Cold War. And now I can’t even down load it because the...

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Are you getting any specific error?

In the meantime try performing a full power cycle

Full Power Cycle

Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

Once the lights on the front of the console, unplug the power cable from the rear of the console.

Wait at least 30 seconds.

Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

After that try downloading the game again

Hi!

Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

Call of Duty: Black Ops Cold War Editions FAQ

Regards

I also bought Call of Duty Black Ops Cold War and had the same problem. Now working. Thank you.

Hi,

What version of the game do you own and how are you trying to upgrade it?

My understanding is that you need to purchase the upgrade directly via the store on the Series X.

Call of Duty: Black Ops Cold War Editions FAQ

What version of the game have you purchased? The series X/S versions will not be available to Pre-install until November 10th 2020 according to the following:

Call of Duty Black Ops Cold War Install dates

Without further information I cannot pin down the exact issue but hope this works for you!