I bought a Xbox one S and I did not recieved my rewards credits? Please help me

Hello Kiingxx BrizKo,

From the FAQ for that offer:





When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





Since your purchase was made recently, it is too early for those Credits to appear as pending.

i bought a XBOX ONE S recent. how i do to convert in reward points?

The credits should deposit n your ms rewards account

That feels deceptive...the email I got offering the rewards did not say anything about needing to be a hard copy..I still have that email. Almost all my purchases are digital through the Microsoft store. My Vip rank and rewards in general were always geared
towards digital purchases. I probably would not have bought the game if not for the offer of rewards credits. Can you please give me credit assuming I shown you the offer that just said "purchase gold edition before March 22" WHICH I did...I bought the
most expensive version specifically for the rewards credits.

Hello LX Easy,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

Hey ReverPlayer -

Sorry to hear about the issue. According to EA's information page on
what's included with copies of FIFA 17, you should receive your items once you enter FUT. While you check there, could you also let us know what exactly you're supposed to receive with the code you redeemed? We want to be sure we're looking in the right
place for your items.

Keep us in the loop!